Things you need to know before coming on a trip with us.

We want to make your trip as beautiful as you expect it to be, if you have any questions or comments please contact us right away.

How to make a booking:
A signed copy of the registration form along with a cheque for the appropriate amount is required for a confirmed booking. Bookings are confirmed on a first come first served basis. Booking early is recommended, as space is limited.

Payments
A $900 deposit is required for each person and for each tour. Final payment is due 60 days prior to departure.

If no space is available for your tour, a full refund of your payment will be made immediately. Payment by cheque only. Cheque payments are to be made to Ventresca Travel Agency Limited. Credit Card payments will be subject to a 4% surcharge. NO BOOKING WILL BE CONSIDERED CONFIRMED WITHOUT REQUIRED PAYMENT.

If an insufficient number sign up for any given tour, we reserve the right to cancel that tour and refund any payments made.


Cancellation policy
All cancellations must be received in writing, by letter or by fax. The date on which the cancellation is received will be considered when calculating any refunds.

No. Days Before Departure Cancellation Fee

61 days or more $250

45 to 60 $750

8 to 44 75% of total package price

7 days or less NO REFUNDS

No refunds will be issued for any reason during the tour for any unused portion of the trip. Participants are strongly encouraged to purchase cancellation and health insurance.

Documentation
All passengers must be in possession of a valid passport that must have a minimum of six months validity upon re-entry into Canada. For those passengers not holding a Canadian passport, they must check with the consulate of the country they are entering for any visa requirements. THOSE NOT HOLDING A CANADIAN PASSPORT BUT WITH LANDED IMMIGRANT STATUS MUST BE IN POSSESSION OF A CANADIAN PERMANENT RESIDENT CARD(EFFECTIVE DECEMBER 31, 2003). THOSE NOT HOLDING A PERMANENT RESIDENT CARD WILL BE DENIED BOARDING THEIR RETURN FLIGHT AND WILL BE FULLY LIABLE FOR ALL EXPENSES AS A RESULT OF THE DENIAL.

Flight and carriers
All flight times and flight itineraries are subject to change without prior notice. It is recommended that you check with your air carrier 24 hours in advance to confirm your departure times and again the day of departure. Check-in is recommended a minimum of 3 hours prior to the scheduled departure time. Ventresca Travel Ltd. and Romeo Alberico cannot be held responsible should you miss your flight or be denied boarding for any reason.

Missed services
It is the passenger’s responsibility to arrive at the airport a reasonable amount of time prior to their scheduled departure time (at least 2 hours). Any person missing their flight will be responsible for their own arrangements to meet up with the group at the destination. In such an event all transfers and baggage handling will be the sole responsibility of the passenger. The Organizer, Travel Agency, and their respective suppliers cannot be held liable for any additional charges.

Baggage
Please check close to time of departure for luggage allowance. If applicable, airline charges for bicycles and excess luggage are not included, and are payable when checking-in at the airport.

Accomodation and Services
Ventresca Travel Agency and Romeo Alberico cannot be held responsible if some of the services and/or accommodations described cease to be available or are not fully functional. All accommodations are on a "run of the house" basis and specific room types cannot be guaranteed although all efforts will be made to accommodate special needs.

Responsibility
Ventresca Travel Agency is solely and exclusively responsible for the issuing of airline tickets, travel insurance and administrative aspects. Arrangements provided in Italy are the sole responsibilities of the operators providing the services as presented. Romeo Alberico accompanies the groups on a supervisory level and is not contracted or employed by Ventresca Travel Agency, nor does he represent the entities providing the service in Italy.

Prices
All prices, unless otherwise stated are per person based on two sharing a hotel room. All prices are in Canadian Dollars. Those monies paid to Ventresca Travel represent the package cost. Ventresca Travel is proportionally remunerated exclusively for the cost of airfare, airport taxes and travel insurance. All other monies are allocated to Romeo Alberico for payment of all other advertised services in Italy.

Insurance
Cancellation and Medical Insurance are optional. Those declining insurance must sign a waiver confirming such at the time of deposit. Insurance coverage is offered through RBC insurance and priced according to the length of stay and package cost. A medical questionnaire may have to be completed by those with pre-existing conditions as to the coverage they would be entitled to.

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Romeo Alberico
t: (416) 578-9661
e: romeoalberico@gmail.com
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